Tag results for "customer experience"
- GM Allegedly Knew About Engine Problems For YearsNational Highway Traffic Safety Administration opened the investigation into GM trucks a ...
- Ex-Disney World Worker Gets Prison For 'Hacking' Restaurant MenusThe menu changes included price cuts or hikes of a few dollar ...
- Threads Begins Testing Ads With Wendy's, GroupMOn Wednesday, Threads launched its long-awaited test of ads with a sma ...
- Starbucks Emphasizes Green Apron In Uniform ChangeThe company said the dress code change will maintain the green apron ...
- Retail Winners: Nike, Levi's Nail The Store Experience Across GenerationsChangeUp study finds that Walmart, Kohl's and Target continue to underwhelm. ...
- Adobe Collaborates With Amazon Ads, AWSAdobe's latest collaboration with Amazon Web Services supports new customer experiences ...
- Southwest Airlines Ends 'Bags Fly Free'Southwest trademarked the "Bags Fly Free" slogan 54 years ago. ...
- Special Me: Consumers Expect More Tailored ExperiencesBarely a third of marketers said they have had personalized experiences ...
- Taking The Work Out Of Marketing: New Tool Designed To Streamline The ProcessA new offering that combines social content and comments, surveys, ratings a ...
- Hospitality Starts With An Email: Firm Offers New Service For HotelsSojern says it can help hoteliers that do not have an in-hou ...
- AI Autograph: Email Signature Firm Applies Automation TechnologyCrossware says AI will help email senders streamline their workflows. ...
- Popups Crop Up: Mailchimp Overhauls Its Opt-In Forms For Mobile UseThe revamp is powered by Amped, a recent Mailchimp acquisition. ...
- B2C Playoff: New CRM Is Built To Drive Consumer SalesKlaviyo is offering a B2C platform and a Customer Hub. ...
- Cisco Webex COO: AI Agents Are About To Change Customer ServiceAI agents will rapidly become the next customer-service support system for bran ...
- Live Email: New Integration Could Help Brands See Dynamic PreviewsEmail tech firms Stensul and Movable Ink are partnering with an enhanc ...
- Wolt, AppsFlyer Collaboration Signals Change In Advertising"Just because companies "slap a 'privacy' or 'clean room' label on ...
- Romancing After The Sale: AI Tools For Post-Purchase MessagingParcelLab offers an email solution with global translation capability. ...
- An OpenAI Audio Ad For Publishers And Retailers Created From 1-800-ChatGPTDriving traffic has been one of search's leading benefits. OpenAI has ...
- A&G Launches 'Customer Technology' Agency CeCo DigitalThe agency has tapped Bain partner Raj Heda to lead the n ...
- Mediavine Integrates The Trade Desk's OpenPassPublishers can speed up the sign-in process by allowing customers to u ...
- Minute Media Teams Up With The Trade Desk For 'Sports Illustrated' ProjectThe integration will allow "Sports Illustrated" subscribers to easily log in a ...
- The CDP Dare: Are You Using Too Many Platforms - And Are They Working?Few companies feel their customer data platform meets all of their need ...
- Google's NotebookLM: A Conversation With 'Customer Zero'Google's Sarah Kennedy this morning pitched the ANA on trying its n ...
- Email Reigns: It's The Most Popular Channel WorldwideConsumers are more likely to trust the brand if it displays ...
- Crabby Customers: Over Half Will Jump After A Single Bad ExperienceFewer customers are willing to complain about a bad experience to t ...
- Adobe AI Video Generator, Performance Marketing Will Change How Ads Are MadeAdobe has released AI tools that advertisers and creators can use ...
- An Unexpected Hallmark SummerNot to sound too corny, but throughout a very difficult summer, Hallma ...
- Putting The Customer On The Map: How Brands Track The JourneyCustomer-experience (CX) professionals report less challenges in measuring and tracking effectiveness ...
- Brand Bonding: Gen Z Is The Least Loyal Generation, Baby Boomers The MostEmail is the most popular communications channel overall, SAP Emarsys reports. ...
- Retailers Mean To Please, But Many Are Not Mature EnoughThe customer experience maturity level varies by sector, Incisiv and Talkdesk rep ...
